How We Manage Stock Levels
Our inventory is tracked in real time, meaning anything listed as "in stock" is available and ready to process the moment you order. On rare occasions, two customers may purchase the same last unit simultaneously. Should that happen, we will reach out to you immediately with three options: a suitable replacement, an estimated wait time, or a complete refund — your choice, no hassle.
When a product is fully sold out, the "Add to cart" button is disabled automatically. For select products, you can submit your email address directly on the product page and receive a notification the moment stock is replenished.
Pre-Orders, Backorders, and Limited Releases
Pre-orders are available on select products, with the expected shipping date clearly displayed on the product page. Payment is collected at the time of ordering, and you are free to cancel for a full refund at any point before the item ships.
Some products are released in limited quantities or as part of seasonal collections. These are not guaranteed to return once sold through, so availability is strictly first-come, first-served.
To ensure fair access across all customers, we reserve the right to cap the quantity of any product per customer — particularly on high-demand or limited-run items.