This Payment Policy outlines the payment methods we accept, how we keep your transactions secure, and how billing works at HM EQPiX.
Accepted Payment Methods
We accept a wide range of secure payment options so you can check out with confidence:
- Credit & debit cards: Visa, Mastercard, American Express, Discover.
- Digital wallets: PayPal, Apple Pay, Google Pay.
- Shop Pay for a faster, one-tap checkout experience.
Payment Security
Your security is paramount. All transactions are encrypted using industry-standard SSL/TLS technology, and our payment processing partners are PCI-DSS compliant. HM EQPiX never sees or stores your full card details — payment information is transmitted directly to trusted, certified processors. Learn more on our Secure Checkout & SSL Payment page.
Currency & Pricing
Prices are displayed in the currency shown at checkout. If your card is issued in a different currency, your bank may apply a conversion rate and a small foreign-transaction fee, which is outside our control. All prices are subject to change without notice, but confirmed orders are honoured at the price paid.
When You Are Charged
Payment is authorised and captured at the time you place your order. This confirms your purchase and reserves your item. You will receive an order confirmation email with a summary of your charge.
Failed or Declined Payments
If your payment is declined, your order will not be processed. Common reasons include:
- Insufficient funds or a card limit being reached.
- Incorrect card number, expiry date, or security code.
- A billing address that doesn't match your card records.
- Your bank flagging the transaction for security.
If you experience repeated issues, please contact your bank or try an alternative payment method. You're always welcome to email Contact@HMEQPiX.Shop for help.
Taxes & Duties
Applicable sales tax or VAT is calculated at checkout where required. International customers may be responsible for import duties or taxes charged by their local customs authority — see our Shipping Policy for details.
Fraud Prevention
To protect our customers, orders may be screened for fraud. We reserve the right to request additional verification or cancel any order that appears fraudulent. Any cancelled order will be fully refunded.