How Payments Work Here
A quick look at what we accept, when you're charged, and how your money stays safe every step of the way.
Payment Methods We Accept
We support Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay — all options appear at checkout so you can pick what works best for you.
Currency & Pricing
All prices display in USD.
If your card is linked to a different currency, your bank handles the conversion automatically. Note that your bank may apply a small conversion fee on their end.
Charge Timing
Your card is charged the moment your order is placed — no delays.
A confirmation email lands in your inbox right after payment goes through, so you always have a record.
Your Payment Security
Every transaction runs through an encrypted SSL/TLS connection with PCI-DSS compliant providers.
HM EQPIX never sees or stores your full card number at any point. Want the full picture? Head to our Secure Checkout page.
When a Payment Doesn't Go Through
A declined payment usually comes down to card details, billing address, or available funds.
Double-check your information or switch to another payment method. Your bank can give you the specific reason a charge was declined.
Keeping Orders Safe
Some orders may be held for review before shipping — this protects you.
If something looks unusual, we may reach out to verify your details. Orders that appear suspicious may be cancelled and fully refunded.