Welcome to HM EQPiX. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By browsing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using our store, you represent that you meet this requirement and that the information you provide is accurate and complete.
2. Your Account
You may be able to create an account to speed up checkout and track orders. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately of any unauthorised use.
3. Orders & Acceptance
When you place an order, you are making an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or product information, or suspected fraud. If we cancel an order after payment, you will receive a full refund.
4. Pricing & Payment
- All prices are shown in the currency displayed at checkout and may exclude taxes and duties, which are calculated where applicable.
- We make every effort to ensure prices are accurate, but errors may occur. If we discover a pricing error, we will contact you before processing your order.
- Payment must be received in full before an order is dispatched.
- We reserve the right to change prices at any time without notice, but changes will not affect orders already confirmed.
5. Shipping & Delivery
We offer free worldwide shipping. Estimated processing and delivery times are provided on our Shipping Policy page. Delivery timeframes are estimates and not guaranteed. Risk of loss passes to you upon delivery.
6. Returns & Refunds
Our return and refund terms are described in full on our Return & Refund Policy page, which forms part of these Terms.
7. Intellectual Property
All content on this website — including logos, text, graphics, images, product designs, and the "HM EQPiX" name and branding — is the property of HM EQPiX or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or use any content for commercial purposes without our prior written consent.
8. Acceptable Use
You agree not to use our website in any way that is unlawful, fraudulent, or harmful, including attempting to gain unauthorised access, introducing malicious code, or interfering with the operation of the site.
9. Limitation of Liability
To the maximum extent permitted by law, HM EQPiX shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be excluded by law.
10. Product Descriptions
We strive to describe and display our products accurately. However, we do not warrant that product descriptions, colours, or other content are error-free. See our Disclaimer for more detail.
11. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which HM EQPiX operates, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
12. Changes To These Terms
We may revise these Terms at any time. The version posted on this page at the time you place an order applies to that order. Continued use of the site after changes constitutes acceptance of the updated Terms.